FAQs
At Calvary Nursing Agency, we offer a wide range of services designed to meet the diverse needs of our clients. Our care is tailored to ensure that every individual feels supported, respected, and valued, no matter their level of need.
General Questions
1. What is Calvary Nursing Agency?
Calvary Nursing Agency is a Sydney-based healthcare provider specializing in compassionate care for the elderly and individuals with disabilities. We offer a range of services including in-home care, disability support, respite care, and specialized nursing services.
2. Who do you provide services for?
We primarily serve the elderly and individuals living with disabilities who require assistance with daily activities, personal care, or specialized nursing care. Our services are designed to support clients in their homes, assisted living facilities, or care homes.
3. How do I know if my loved one needs professional care?
If you notice signs such as difficulty with personal care (bathing, dressing, toileting), memory loss, difficulty managing medications, or increasing isolation, it may be time to consider professional care. Contact us for an assessment to determine what level of care might be needed.
4. What sets Calvary Nursing Agency apart from other healthcare providers?
Our agency is founded on a deep commitment to compassionate and personalized care. With over 20 years of experience in the healthcare industry, we combine professional expertise with a heartfelt approach to caregiving. Every client receives a tailored care plan based on their unique needs, ensuring dignity and respect are always prioritized.
5. What areas do you serve?
We primarily serve clients in Sydney and surrounding regions. If you’re unsure whether we cover your area, please contact us for clarification.
Service-Related Questions
6. What types of services do you offer?
We offer a wide range of services including:
- In-Home Care: Assistance with daily tasks like grooming, bathing, and meal preparation.
- Disability Support: Tailored support for individuals living with disabilities.
- Respite Care: Temporary relief for primary caregivers.
- Specialized Nursing Care: Skilled nursing services such as wound care, medication management, and post-surgical support.
- Companionship: Emotional and social support to combat loneliness.
7. Can I customize the services for my loved one?
We primarily serve clients in Sydney and surrounding regions. If you’re unsure whether we cover your area, please contact us for clarification.
8. Are your services available 24/7?
Yes, we offer 24/7 care services, especially for clients requiring round-the-clock assistance. Whether it’s short-term, long-term, or emergency care, our team is available whenever you need us.
9. How are caregivers matched with clients?
We take great care in matching caregivers with clients based on both the client’s care needs and their personality. We believe that compatibility is key to fostering a trusting and supportive relationship. Our caregivers are hand-selected to ensure they provide not just excellent care, but also companionship and emotional support.
10. What is respite care, and how does it work?
Respite care is designed to give primary caregivers a temporary break from their caregiving duties. Whether it’s for a few hours or a few weeks, our respite services ensure that your loved ones continue to receive the highest level of care while you take some much-needed time off.
Staffing & Employment Questions
11. What qualifications do your caregivers have?
Our team is made up of highly qualified healthcare professionals, including Registered Nurses (RNs) and Assistants in Nursing (AINs). All staff undergo thorough background checks, training, and continuous education to ensure they meet the highest standards of healthcare.
12. Do you offer training and development for your staff?
Yes, we are committed to the personal and professional growth of all our staff members. We provide ongoing training programs to ensure that our caregivers are always up to date with the latest healthcare practices and regulatory requirements. We also offer mentorship and career development opportunities.
13. What is it like to work at Calvary Nursing Agency?
At Calvary Nursing Agency, we foster a supportive, collaborative work environment where compassion is at the heart of everything we do. Our team members are valued and encouraged to grow both personally and professionally. We offer flexible working hours, continuous training, and career advancement opportunities.
14. How can I apply to join your team?
We are always looking for passionate, dedicated individuals to join our team. If you’re interested in a rewarding career with us, visit our Staff Development Page and click on the “Join Our Team” button to submit your application.
15. What kind of support do you provide for your employees?
- We believe that a well-supported staff delivers the best care. We offer our employees:
- Competitive wages.
- Flexible scheduling to promote work-life balance.
- Ongoing training and professional development.
- A positive and collaborative work environment.
- Career progression opportunities.
Care Plan Questions
16. How do you assess my loved one’s needs?
We conduct a thorough initial assessment with the client and their family. This includes reviewing medical history, daily living requirements, and personal preferences. We work closely with healthcare providers to ensure a comprehensive care plan is in place.
17. How often is the care plan reviewed?
Care plans are regularly reviewed and updated based on the changing needs of the client. We encourage regular feedback from both the client and their family to ensure that we are providing the most effective care.
18. Can I be involved in the care planning process?
Yes, family involvement is crucial to us. We believe that open communication leads to better care outcomes. You are welcome to participate in all aspects of care planning and decision-making to ensure your loved one’s needs are fully met.
19. Can I change the care plan if my loved one’s needs change?
Absolutely. If your loved one’s health or situation changes, we will adjust the care plan accordingly. Simply contact us, and we will reassess the situation to ensure the plan is still appropriate.
Address
6 Dillies Lane, Tahmoor, NSW, 2573, Australia
Call Us
+61457367652
Email Us
calvary2030@gmail.com